FAQ

About EnemaHome

1. Who we are?

EnemaHome.com is an online international retailer of best seller mosquito net and bug repellent products. Our website and bug repellent products are known and loved around the world. At EnemaHome.com you can find every bug repellent and other products you need is so cheap and very good quality.

2. Why shop at EnemaHome.com?

-High cost-performance.

All the products are at incredible price but good.

-Price Protection Program.

1. If you purchase a EnemaHome product and find that the price has dropped within 72 hours of paying the order, we will refund the difference - no questions asked.

2. If you purchase a EnemaHome product and find that the price is higher that the same product in another online shop, we also refund the difference.

More details, please refer to Price Protection.

-Free shipping on all orders.

Please refer to Shipping & Tracking for more details.

Shipping & Tracking

1. What shipping methods does EnemaHome use?

We have three main shipping methods: Registered Air-mail, e Packet and DHL.(other flexible shipping method will be chosen in case of need)

2. Is the shipping really free on all the orders?

Yes! EnemaHome offers free worldwide shipping on all the orders. When your order is over 89$, we send it by EMS/DHL. Otherwise, we’ll use Registered Air-mail or e Packet. Certainly, we’ll choose a flexible shipping method in some special cases.

3. What Countries Does EnemaHome Deliver to?

We deliver orders to almost all the countries all over the world. Goods are sent from China and delivered direct to your door(home or company address). Wherever you are in the world, you can buy at EnemaHome.com

4. How can I track my package?

We only use trusted shipping methods. Generally, no matter where you are, no matter what shipping method you choose, you can track your order in this website: http://www.17track.net. For more details, please refer to Shipping & Tracking
.

5. When can I receive my order?

Averagely, all orders will be shipped in 1-3 business days after payment. For products in stock, we guarantee shipment within 24-48 hours. Once an item is added to shopping cart, you can find the estimated shipping time.

Payment

1. Is it safe to make a payment at EnemaHome.com?

Yes! EnemaHome chooses the Third party security certificate payment tools such as PAYPAL. It’s 100% safe to make a payment at EnemaHome.com.

2. What is Paypal?

Paypal offers a highly secure method to send money from your credit card, bank account, or stored online credit, without telling online shops your confidential credit card numbers. EnemaHome staff will never ask you for your full credit card numbers or Paypal login details. For your own security, please do not give this information to anyone (including our staff) and do not click on links inside emails purporting to be from Paypal. charge you a fee for uploading money to their system or making payments. Please check on their relevant information pages for specific details.

FAQ

We only use trusted shipping methods. Generally, no matter where you are, no matter what shipping method you choose, you can track your order in this website: http://www.17track.net. For more details, please refer to Shipping & Tracking.

We only use trusted shipping methods. Generally, no matter where you are, no matter what shipping method you choose, you can track your order in this website: http://www.17track.net. For more details, please refer to Shipping & Tracking
.